Please check your order upon its arrival and do not accept delivery of any package that appears damaged.
If you have received your order and are unhappy with any of the products we will happily refund your money or exchange the products, if available, provided that you have informed us of your intention to return the product within 3 working days from the date of your order being delivered and from this date the return must be received by us within 14 days. You are responsible for the cost of returning products to us unless the items being returned were delivered in error or were damaged or defective. We will require proof of damage.
Any products must be returned to us in good condition and must be in the original packaging. All refunds will be paid within 10 days of the date that the item has been received back
Our return address for deliveries is:
Cadenhead’s Warehouse No4
Springbank Distillery, Well Close
Tel: +44 (0)1586 555 468